Dedicated Facility Management Services
We are Offering the following Services to fulfil the customer’s satisfaction of Residential / Commercial / IndustrialService:
>> Operation and Maintenance
>> Garden and Lawn Maintenance
>> Pest Control
>> Facade Cleaning
>> Plant Maintenance
>> Carpet cleaning
>> Admin Outsourcing
>> Minor Civil Works and fit outs
>> Repair and Maintenance of Building
Seamless performances of equipments and installations are highly important and critical to the business environment . We ensure that a robust process and system is designed considering Efficiency, Health, Safety and Environment, Risk management and cost benefits to the facility . Our processes for O and M , Planned Maintenance, Predictive Maintenance Planning and Business Continuity Plans ensure 100 % compliance with statutory regulations . We also work in close coordination with nominated supply partners, sub contractors ensuring their performance while cross mapping all processes and systems with the client’s quality management systems like ISO 9001, ISO 14001, OHSAS etc.
Our Operations and Maintenance services cover the following systems :
>> Building Management ( BMS )
>> Plumbing and Water Management
>> Waste Treatment Plant / Sewage Treatment Plant / Water Treatment Plant
>> Minor project works
>> Carpentry and Masonry
Electro-Mechanical Services :
>> Planned Preventative Maintenance schedules - All assets and Mechanical , Electrical , Plumbing and Drainage systems
>> Periodical review of all current PPM schedules during Mobilization phase and thereafter
>> Timely identification and rectification of faults that are recorded , are time bound and shared to facilitate quality analysis
>> Statutory inspections with comprehensive inspection programmers in accordance with industries best practices.
>> Periodical review on condition of premises and equipments covered within the contract ex : Electrical equipment and systems , Mechanical equipment and systems , Plumbing systems , Building Fabric , External Areas , Fixtures and fittings
Breakdown Maintenance :
>> Reduce Downtime
>> Failure Analysis
>> Recording events
>> Refer Case studies/ Best Practices as preventive measures
Preventive Maintenance :
>> Reduction of equipment down time.
>> Higher operating efficiencies
>> Extended life time of equipments
>> Protection against unexpected failures
>> Historical logs of equipment condition and service
Routine Maintenance :
>> Daily site walk to check the engineering systems and plant rooms.
>> Maintain records and escalate abnormalities.
>> Weekly visual check on architectural and building services installations.
>> Immediate repairs as required
>> Records of visual check results with recommendations and implementation of appropriate solutions .
Building Management Solutions :
>> We operate Building Management Systems that comprise of Access Control, CCTV, Fire Alarm and Building Automation systems, for efficient functioning and security of the premises.
Housekeeping & Janitorial Services
All systems and processes in Soft Services are designed to achieve the highest standards of hygiene and cleanliness through Innovative approaches and integration of trained resources , state of art equipments , eco friendly cleaning products and proven processes. The results are a superior quality performance levels while adding tangible business benefits and value to the ecosystem.
Our expertise and experience in providing the best in class commercial cleaning services 24/7 -365 days extend to all facility types - IT parks , Campuses , Commercial Offices , Hospitals , Factories, Hotels, Banks & Financial Institutions, Academic and Research institutions, Sports Stadiums, Warehouses or in fast moving environments like Shopping Malls, Retail outlets, Multiplexes or Airports.
Service Standards :
>> Basic Standard : Maintain at all times in good condition - office areas, service areas, public areas , utility areas , fire exits, stairways, basements , lifts , car parking and external areas.
>> Prestige Standard : High standard of cleanliness and appearance at all times including maintaining higher floor gloss levels – VIP board rooms , VIP Pantry , Reception areas , Lobbies and Top Management floors etc
>> Hygiene Standard : Areas where a high hygiene standard is mandatory –Hospitals, sterile areas , toilets , kitchens , cafeteria , pantry , vending areas , first aid rooms .Waste bins , hidden surfaces , hinges, underside of workstations etc to be maintained free of dirt, stains, waste matter, watermarks and scale using appropriate cleaning and sanitizing materials
Types of Cleaning :
>> Routine Cleaning: Cleaning tasks to ensure that offices, toilets, meeting areas, public areas & all other routine work areas, furniture & floor spaces are maintained to a high level of general cleanliness and remain presentable and fit for their intended purpose
>> Reactive Cleaning: Reactive service to maintain full & safe use of facilities – response to spillages, replenishing consumables & monitoring the cleanliness of all sanitary facilities
>> Periodic Cleaning: Activity includes all deep cleaning and periodic cleaning activities of the communal & public areas and activities that require more frequent cleaning than routine cleaning including kitchens, vending points and cafeteria
The Frequency of daily cleaning is divided in 3 zones:
*Green Zone - Cleaning -mechanically / manually . Frequency – Once a day
*Red Zone - Cleaning - mechanically / manually . Frequency – Once a day minimum followed by further cleaning upon requests / instructions.
*Yellow Zone - Cleaning - once at commencement of shift & repeated till the end of the shift. Busy areas with continued upkeep
*Colour coded cleaning tools for different areas
*Colour coding of each type of waste with specific colour bins for easy identification by users.
*Go-green initiatives are a part our of mission with the usage of eco -friendly cleaning chemicals
Garden & Lawn Maintenance
We handle complete commercial and residential landscape maintenance and garden care services that include care and maintenance for your lawns , shrub reshaping and pruning, feeding and fertilizing, hedge cutting and trimming and anything else which keeps your garden looking at its best !
Maintenance of all office plants and flowers at healthy growth standards - at acceptable height and form, pruned in accordance with good horticultural practices. From basic planting schemes designed to suit desired preferences and layouts to more elaborate planting designs , from supply of plants to conducting the planting and initial feeding , choosing the right plants for the garden keeping in mind – awareness of soil types , amount of light reaching the flower beds, aspect of the garden , sheltered or exposed beds.
Use of ground cover plants to reduce weeding, decorative plants to add year round colour, shape and height to the garden creating a healthy soil balance essential for plant growth with water, air and a range of mineral nutrients while maintaining good practices in landscape irrigation methods.
Asset records detailing all plant specimens detailing type, location, condition and frequency of visit for all plants on display at each location
A trained and dedicated team of experts is provided to meet standards in terms of maintenance of all your horticultural requirements in - Hard and Soft Landscaping
>> Operations and Management of Daily Schedules
>> Periodic Maintenance
>> Renewal / Replanting
>> Improvement of Aesthetics
>> Periodic Manuring and Nutrition
>> Periodic Pesticide Treatment
>> Maintenance of Indoor Plants
>> Hard Landscaping - Footpaths, Road Surfaces, Courtyard Paving, Steps to Entrances, Car Parking Areas, Kerbs, Edgings and Pre-formed Channels, Fencing, Gates and Boundaries
>> Soft Landscaping - Grassed Areas, Horticultural Works, Office Plants and Flowers, Cut Flowers
Our resources listed below - are trained to integrate to the clients requirements with our services becoming an extension to their business needs .
>> Office assistance
>> Front office / Reception
>> Document Management
>> Data Entry
>> Fleet Management
>> Pantry Management
>> Help Desk Management
>> Sales and Marketing Resource management
Production Support Services
We provide world class Production Support services with unmatched experience and results that include all related activities in different shop floors including assembly, packaging, warehousing , logistic support and dispatch services . Our services are extended to various leading manufacturing units and a range of industries like Automobile, Automobile ancillaries , Glass, Steel, Electrical and electronic components, Heavy machinery , Foundries, Tyres, Pharma, Specialty Chemicals, Petro by products etc.
Supported by a large pool of resources with varied skill sets to match the requirements of manufacturing units enables ramping up or down activities effectively , in a time bound manner while developing and maintaining a database of trained workforce as a buffer at all times for temporary placement.
Various contract models are offered like Customized Contract Staffing models or Service Delivery Models or Turnkey models on output basis.
Our commitment to People, Processes and consistent quality are the three most important aspects of our business .
Our Quality Processes :
>> Achieve highest level of quality through process-driven service delivery methods
>> Enhance customer satisfaction by outperforming and with continuous improvement in quality standards
>> Contribute to industry with continuous innovations and improvements on quality and processes in our Quality Management Systems
Our industry is people oriented and we have a professional skills enhancement program for the workforce . Continuous training and knowledge sharing ensures excellence in work output at all areas
Regular scheduled monitoring and quality customized services with continuous improvement ensures process flow resulting in a 'Great Place to Work' culture across our clients manufacturing facilities .
We are aware of the sensitivity and confidential nature of all businesses and our services are designed to support your business, enabling your staff to function at optimum levels. It is essential that facilities operate smoothly to ensure 'zero' down time.
From pharmaceutical laboratories and large scale car manufacturing plants, food processing sites- We have the expertise needed to support your businesses with all non-core support services needs like PPE . equipments , waste & power management systems etc .
Ware House Management
Service offerings :
>> Complete end to end Warehouse Management processes & system implementation
>> Assist & manage day to day operations
>> Efficient and expert management of infrastructure
>> Vendor development and management
>> Performance of all contractual obligations by various sub-contractors,
>> Sharing of knowledge base in the industry and our expertise in terms of best practices.
>> Handle the operations at Inbound, Outbound, Replenishment, System training, process training etc.,
>> Accountable for receipts and dispatch.
>> Consistently deliver inventory accuracy up to 97% or as required by the client
>> Keep the distribution center neat and clean.
>> Follow the work practices, on mutually agreed terms with the client
>> Supervisory teams and below will be on need basis with numbers vaying as per requirement and freight movement.
>> Coordinate with designated transport operator for smooth flow of vehicles from and to stores.
>> Receipt of goods from various suppliers.(Unloading)
>> Sorting and grading of Unloaded materials
>> Batch making
>> Standardization of crates
>> Order processing(providing material issue note)
>> Loading(for Transportation)
>> Transport related co ordination
>> Inter cellular movement.
>> Waste management
>> Rejected item management
>> MIS preparation
>> Quality control in all the stages
>> Co ordination with Management team.
Additional Support Services :
>> House Keeping, Pest Control, Electrical Mechanical Maintenance, Security Services and Transport arrangements.
>> Transportation of material in and out of Distribution center.
>> Any add-on Service delivery, coordination and supervision.
Our specialized services includes a selective array of services as listed :
>> Events & Selective unique Contracts
>> Carpet Shampooing
>> Upholstery cleaning
>> Floor Care Services
>> Supply of personal hygiene consumables
>> Supply of equipments